Privacy policy

The person responsible for data processing is:

EBL Media Production OG
Andreas Hofer Street 29
6020
Innsbruck
info@ebl-24.com

We appreciate your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. access data and hosting

You can visit our websites without providing any personal information. Each time you access a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Art. 6 para. 1 p. 1 lit. f DSGVO, this serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to our website.

Hosting services through a third party provider

As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in the correct presentation of our offer, which are outweighed by a balance of interests. All data collected in the course of using this website or in forms provided for this purpose in the online store as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. data collection and use for contract processing and when opening a customer account

We collect personal data if you provide it voluntarily in the context of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data to process the contract, or to process your contact or opening a customer account and without their information you can not complete the order and / or the account opening, or send the contact. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO for contract processing and processing your requests. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

3. data transfer

For the fulfillment of the contract pursuant to Art. 6 para. 1 p. 1 lit. b DSGVO we pass on frinr data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they take over the shipment for us (drop shipment).

4. email newsletter

Email advertising with newsletter subscription

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis based on your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

The newsletter is sent as part of a processing on our behalf by a service provider, to whom we pass on your e-mail address for this purpose.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can be here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

5. cookies and web analytics

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer according to Art. 6 para. 1 p. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

If cookies are not accepted, the functionality of our website may be limited.

As part of the application of Google Analytics (see below), this website also uses the so-called DoubleClick cookie, which enables recognition of your browser when visiting other websites. This serves to protect our legitimate interests in an optimal marketing of our website, which outweigh our interests in the context of a balancing of interests according to Art. 6 para. 1 p. 1 lit. f DSGVO. The information automatically generated by the cookie about your visit to this website will be transmitted to and stored by Google on servers in the United States. The IP address is shortened by activating the IP anonymization on this website before transmission within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google will use this information to compile reports on website activity and to provide other services related to website use. This serves to protect our legitimate interests in the optimal marketing of our website, which are overriding in the context of a balancing of interests, in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. After the end of the purpose and the end of the use of Google DoubleClick by us, the data collected in this context will be deleted.
Google Double Click is an offer of Google LLC. (www.google.de).
Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield as well as under the Swiss-US Privacy Shield. A current certificate can be here can be viewed. For companies certified under the Privacy Shield, an adequate level of data protection is established on the basis of the agreements between the USA with the European Commission and Switzerland.

You can delete the DoubleClick cookie via this link deactivate. Besides that you can log in to the Digital Advertising Alliance inform you about the setting of cookies and make settings for this. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

For website analysis, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.de). This serves to protect our legitimate interests in an optimized presentation of our offer, which prevail in the context of a balancing of interests, in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser within the scope of Google Analytics is generally not merged with other Google data. After the end of the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin you can this link to prevent Google Analytics from collecting data on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.

6. online marketing

Google AdWords Remarketing

We use Google Adwords to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie is set by Google when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and on the basis of the pages you have visited. This serves to protect our legitimate interests in an optimal marketing of our website, which are overriding in the context of a balancing of interests, in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. After the end of the purpose and the end of the use of Google AdWords Remarketing by us, the data collected in this context will be deleted.

Any further data processing will only take place if you have consented to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize ads you see on the web. In this case, if they are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups.

Google AdWords Remarketing is a service of Google LLC (www.google.de).
Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can delete the remarketing cookie via this link deactivate. Besides that you can log in to the Digital Advertising Alliance inform you about the setting of cookies and make settings for this.

BingAds Remarketing

Through BingAds, we advertise this website in the Bing, Yahoo and MSN search results and on third-party websites. For this purpose, a cookie is automatically set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookieID and on the basis of the pages you visit. This serves to protect our legitimate interests in optimal marketing of our website, which outweigh our interests in the context of a balancing of interests, in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. After the end of the purpose and the end of the use of BingAds Remarketing by us, the data collected in this context will be deleted.

BingAds is an offer of Microsoft Corporation (www.microsoft.com). Microsoft Corporation is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can deactivate the remarketing cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings for this.

Live chat tool Userlike

If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed by us in accordance with Art. 6 (1) sentence 1 lit. b DSGVO for the purpose of responding to the inquiry in the context of contract processing. In addition, the use of this tool serves to protect our legitimate interests in effective and improved customer communication, which prevail in the context of a balancing of interests, pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO. The data is subsequently deleted.
Within the scope of processing on our behalf, the third-party provider Userlike provides the services for us to provide the live chat tool. All data collected in the course of using the chat tool is processed on its servers.

Google reCAPTCHA

For the purpose of protection against misuse of our web forms and against spam, we use the Google reCAPTCHA service of the company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google) within the scope of some forms on this website. By checking a manual input, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. Pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO, this serves to protect our legitimate interests in the protection of our website against misuse and in a trouble-free presentation of our online presence, which outweigh our interests in the context of a balancing of interests.
Google reCAPTCHA uses by means of a code embedded in the website, a so-called JavaScript, as part of the verification methods that allow an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website, including your IP address, is usually transferred to a Google server in the USA and stored there. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
No personal data is read out or stored from the input fields of the respective form.
Google is certified under the EU-US Privacy Shield. A current certificate can be here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection of the data generated by the JavaScript or the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by preventing the execution of JavaScript or the setting of cookies in your browser settings. Please note that this may restrict the functionality of our website for your use.
For more information about Google's privacy policy, please visit here.

Google Fonts

On this website, the script code "Google Fonts" of the company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google) is integrated. This serves to protect our legitimate interests in a uniform presentation of the content on our website, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 para. 1 lit. f) DSGVO.
In this context, a connection is established between the browser you are using and Google's servers. Google thereby obtains knowledge that our website was accessed via your IP address.
Google is certified under the EU-US Privacy Shield. A current certificate can be here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
Further information about data processing by Google can be found in the privacy policy of Google.

Adobe Typekit

The script code "Adobe Typekit" of Adobe Systems Incorporated 345 Park Avenue San Jose, CA 95110-2704, USA (hereinafter: Adobe) is integrated on this website. This serves to protect our legitimate interests in a uniform presentation of the content on our website, which outweigh our interests in the context of a balancing of interests pursuant to Art. 6 para. 1 lit. f) DSGVO.
In this context, a connection is established between the browser you are using and Adobe's servers. This enables Adobe to know that your IP address has been used to access our website.
Adobe is certified under the EU-US Privacy Shield. A current certificate can be here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
For more information about data processing within Adobe Typekit, please see the privacy notices of Adobe.

7. social media plugins

Use of social plugins from Facebook, Google, Twitter, Instagram, Pinterest using the Shariff solution.

Social buttons from social networks are used on our website.

This serves to protect our legitimate interests in an optimal marketing of our offer, which prevail in the context of a balancing of interests according to Art. 6 para. 1 p. 1 lit. f DSGVO. In order to increase the protection of your data when visiting our website, these buttons are not unrestricted plug-ins, but are only integrated into the page using an HTML link. This integration ensures that when you call up a page of our website that contains such buttons, no connection is yet established with the servers of the provider of the respective social network.

If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider on which you can (if necessary after entering your login data) e.g. press the Like or Share button.

The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages, as well as a contact option and your rights and setting options in this regard to protect your privacy, can be found in the privacy notices of the providers.
http://www.facebook.com/policy.php
https://twitter.com/de/privacy
https://policies.google.com/privacy?hl=de
https://help.instagram.com/155833707900388
https://about.pinterest.com/de/privacy-policy

Youtube Video Plugins

Third-party content is integrated on this website. This content is provided by Google LLC ("Provider").
Youtube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

For videos from Youtube that are embedded on our site, the extended privacy setting is activated. This means that no information from website visitors is collected and stored by Youtube unless they play the video. The integration of the videos serves to protect our legitimate interests in an optimal marketing of our offer, which are overriding in the context of a balancing of interests according to Art. 6 para. 1 p. 1 lit. f DSGVO.
For the purpose and scope of the data collection and the further processing and use of the data by the providers, as well as your rights in this regard and setting options for protecting your privacy, please refer to the data protection information of Google https://policies.google.com/privacy?hl=de.

Vimeo Video Plugins

Third-party content is embedded on this website. This content is provided by Vimeo LLC ("Provider"). The integration of Videso serves to protect our legitimate interests in an optimal marketing of our offer, which prevail in the context of a balancing of interests according to Art. 6 para. 1 p. 1 lit. f DSGVO.
Vimeo is operated by Vimeo LLC, 555 West 18th Street, New York 10011, USA ("Vimeo").
For videos from Vimeo that are embedded on our site, the tracking tool Google Analytics is automatically integrated. We have no influence on the tracking settings and the analysis results collected via this and cannot view them. In addition, web beacons are set for website visitors via the embedding of Vimeo videos.

To prevent the setting of Google Analytics tracking cookies, you can prevent the storage of cookies by selecting the appropriate settings on your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin you can this link to prevent Google Analytics from collecting data on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.
For the purpose and scope of the data collection and the further processing and use of the data by the providers, as well as your rights in this respect and setting options for protecting your privacy, please see the Privacy policy of Vimeo

Our online presence on Facebook, Google, Twitter, Instagram, Pinterest

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We provide information there about our products and ongoing special promotions.
When visiting our online presences in social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used on your terminal device for this purpose. In these cookies, the visitor behavior and the interests of the users are stored. This serves according to Art. 6 para. 1 lit. f. DSGVO to protect our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties, which prevail in the context of a balancing of interests. If you are asked by the respective social media platform operators for consent (agreement) to the data processing, e.g. by means of a checkbox, the legal basis for the data processing is Art. 6 (1) lit. a DSGVO.
Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be here can be viewed.
For detailed information on the processing and use of data by the providers on their sites, as well as a contact option and your rights and setting options in this regard to protect your privacy, in particular objection options (opt-out), please refer to the privacy notices of the providers linked below. If you still need help in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/
Google/YouTube: https://policies.google.com/privacy
Twitter: https://twitter.com/de/privacy
Instagram: http://instagram.com/about/legal/privacy/
Pinterest: https://about.pinterest.com/de/privacy-policy

Possibility of objection (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Google/YouTube: https://adssettings.google.com/authenticated
Twitter: https://twitter.com/personalization
Instagram: http://instagram.com/about/legal/privacy/
Pinterest: https://www.pinterest.de/?next=/settings/

8. sending evaluation reminders by e-mail

If you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we will use your e-mail address as a reminder to submit a rating of your order via the rating system we use.
This consent can be revoked at any time by sending a message to the contact option described below.

9. contact options and your rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 DSGVO the right to request information about your personal data processed by us to the extent specified therein;
  • in accordance with Art. 16 DSGVO the right to demand the correction of incorrect or completion of your personal data stored by us without delay;
  • in accordance with Art. 17 DSGVO the right to request the deletion of your personal data stored by us, unless the further processing
    - to exercise the right to freedom of expression and information;
    - to fulfill a legal obligation;
    - for reasons of public interest or
    - for the assertion, exercise or defense of legal claims
    is required;
  • in accordance with Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as
    - the accuracy of the data is disputed by you;
    - the processing is unlawful, but you object to its erasure;
    - we no longer need the data, but you need them to assert, exercise or defend legal claims, or
    - you have objected to the processing pursuant to Art. 21 DSGVO;
  • in accordance with Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
  • the right to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and revocation of consents granted or objection to a particular use of data, please contact us directly using the contact details in our imprint.

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Right of objection
Insofar as we process personal data as explained above in order to protect our legitimate interests which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are grounds arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose. ********************************************************************

Privacy policy created with the Trusted Shops Legal copywriter in cooperation with Wilde Beuger Solmecke Attorneys at Law.